Privacy policy
NoLuxx Privacy Policy
Effective date: August 1, 2026
NoLuxx respects your privacy. This Privacy Policy explains how NoLuxx collects, uses, shares, and protects personal information when you visit or use our website, place an order, communicate with us, or otherwise interact with NoLuxx.
Personal Information We Collect
Depending on how you interact with NoLuxx, we may collect contact information such as your name, email address, telephone number, billing address, and shipping address; order and transaction information; payment status; communications; and device and usage information. If you create or use a customer account, we may also collect account credentials and preferences.
Payments are processed through Shopify and the payment methods available at checkout. NoLuxx does not receive or store full payment-card numbers.
How We Collect Information
We collect information directly from you when you place an order, create or use an account, contact us, or otherwise provide information to us. We also collect certain information automatically through cookies and similar technologies. We may receive information from service providers that help us operate the store, process payments, fulfill orders, provide shipping, prevent fraud, analyze website activity, or support customer service.
How We Use Personal Information
NoLuxx may use personal information to process payments, fulfill orders, arrange shipping, provide returns or exchanges, communicate about orders or support requests, maintain and improve our website, help prevent fraud, comply with law, and protect our rights and customers.
NoLuxx may send promotional communications only where permitted by law and, when required, with your consent. You may opt out of marketing emails by using the unsubscribe link in the email. We may measure and improve marketing or advertising only if NoLuxx enables the relevant tools or campaigns.
Cookies, Analytics, and Advertising
NoLuxx and Shopify may use cookies, pixels, and similar technologies to operate the website, remember preferences, maintain security, understand website performance, and measure traffic. Where analytics or advertising tools are enabled, they may collect device and usage information to help measure campaign performance or show more relevant advertising.
You can manage certain cookie preferences through your browser settings and, where available, through the website's privacy choices. If NoLuxx uses advertising or data-sharing tools subject to an opt-out requirement, we will provide the applicable opt-out mechanism and honor eligible browser-based privacy signals as required by law.
How We Share Personal Information
NoLuxx may share personal information with Shopify; payment processors; fulfillment, shipping, and customer-service providers; technology, analytics, security, and marketing providers; professional advisers; government authorities; and successors in a business transaction where permitted by law.
We do not sell personal information for money. Some privacy laws may define certain advertising-related disclosures as a sale, sharing, or targeted advertising; where those laws apply, you may have opt-out rights.
Shopify
Our store is powered by Shopify. Shopify processes personal information to provide and improve its services and may process information under its own privacy practices. Learn more in the Shopify Privacy Policy at shopify.com/legal/privacy.
Your Privacy Rights and Choices
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information we hold. You may also have the right to opt out of certain targeted advertising, sale, or sharing of personal information where applicable.
To submit a privacy request, email noluxx13@gmail.com with the subject line Privacy Request and describe your request. We may need to verify your identity before responding.
NoLuxx will not discriminate against you for exercising applicable privacy rights.
Data Security and Retention
NoLuxx uses reasonable safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain personal information only as long as reasonably necessary for the purposes described in this policy, including fulfilling o